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FAQ

Frequently Asked Questions (FAQ)

What areas do you service?

We provide towing, transport, and vehicle storage services across North Canterbury and Christchurch. For long-distance or special transport requests, contact us for availability

How much does a tow cost?

Towing costs vary based on distance, vehicle type, and service requirements. We provide free quotes—just give us a call or send an inquiry with the pickup and drop-off locations.

How long will it take for my tow truck to arrive?

Response times depend on location, traffic, and availability. We aim to reach you as quickly as possible, with priority service for breakdowns and accident recoveries. Contact us for an ETA.

Can you bill my insurance for towing?

Yes! If your insurance policy covers towing, we can work with your provider for direct billing or provide the necessary paperwork for reimbursement. Check with your insurer for coverage details.

Do you tow motorcycles, boats, or machinery?

Absolutely! We specialize in transporting a variety of vehicles, including motorcycles, classic cars, project builds, machinery, caravans, and boats. Let us know what you need moved, and we’ll handle the rest.

My car is lowered or modified. Can you still tow it?

Yes, we have specialized equipment to safely tow lowered, modified, and performance vehicles. Please mention any modifications when booking so we can send the right truck.

What should I do if my car breaks down?

If your vehicle breaks down:

  • Move to a safe location if possible.
  • Turn on hazard lights and stay inside if you’re in a high-traffic area.
  • Call us at +64 27 771 5528, and we’ll dispatch a tow truck ASAP.

Do you offer winch recoveries for stuck vehicles?

Yes! If your vehicle is stuck in mud, a ditch, or an off-road area, we provide winch recovery services. Let us know your location and situation so we can bring the right equipment.

What's included in your vehicle storage service?

We offer secure vehicle storage with different package options, including basic, standard, and premium storage. Add-on services like cleaning, battery checks, and WOF/Rego handling are also available.

How do I book a tow or storage service?

Booking is easy! You can:

NEED A TOW?